Managing ICT Infrastructures requires a more holistic approach and should involve;
SMS’s philosophy is that we should assess and define the ICT infrastructure management policies first and then implement procedures to carry out those policies using the appropriate best-of-breed software and hardware solutions.
Our Mission Statement
To be the leading provider of system management solutions in South Asia, through the use of complementary system management products, focusing on the fundamental “Policy Based Management” approach, and to fully utilize our team of consultants and technical specialists to provide effective and responsive services to our clients needs so as to preserve their IT investments.
SMS has developed a range of professional services in support of this implementation philosophy. This policy based management approach was pioneered by Functional Software, and supported by SMS’s Methodology, thus providing a strong foundation upon which ISO9000 certification can be based.