Who we are

Founded in 1997. Protecting data every day since.

System Management Services Sdn Bhd (SMSSB) was established in Malaysia as a joint venture with Australia's Functional Software. Twenty-eight years on, we're still independently owned, still specialist-led, and still trusted to keep businesses' data safe.

Our Vision

“To be the leading Managed Services Provider in Southeast Asia, empowering businesses with innovative cloud and hybrid IT solutions that drive resilience, growth, and digital transformation.”

Our Mission

“To provide secure, reliable, and adaptable cloud and hybrid IT solutions that drive business growth, supporting our clients with proactive managed services tailored to their evolving needs.”

Timeline

Twenty-eight years of partnerships, products and platforms.

1997
Founded
Technopreneur and Founder James Leong established SMSSB as a joint venture with Functional Software Pte Ltd, Australia.
2001
ASEAN Regional Distributorship
Assigned the ASEAN regional distributorship for CommVault QiNetix Suite. SMSSB established CommVault’s presence in Malaysia, Thailand and Indonesia via local distributor partnerships.
2005
Software IP Acquisition
Acquired software IP from Functional Software Ltd — a collection of system utilities and toolsets to automate, collect and manage ICT infrastructure information.
2006
Hitachi Data Systems Distributorship
Appointed distributor of Hitachi Data Protection Suite (HDPS) for Malaysia and Brunei, bringing Hitachi storage solutions to market.
2007
Dell & VMware Partnerships
Appointed Dell Services Provider (DSP) by Dell Asia Pacific and Enterprise Partner by VMware — enabling SMSSB to offer virtualisation solutions across servers, desktops, storage and networks.
2011
NetApp Gold Focus Partner
Appointed NetApp Gold Focus Partner to deliver storage systems and software helping data centres optimise their storage infrastructure.
2013
Dell ESG Partner
Appointed Dell ESG Partner, extending the Dell relationship into enterprise storage and data management solutions.
2015
AWS Partner
Appointed AWS Partner, enabling SMSSB to deliver Amazon Web Services cloud solutions to Malaysian enterprises.
2016
Microsoft Azure EA Partner
Appointed Microsoft Azure Enterprise EA Partner, establishing SMSSB as a trusted Azure migration and managed services provider.
2018
Security Services & ReaQta
Appointed ReaQta Managed Security Services Provider, launching Security Incident Management Services (SIMS). Also became a Veridocs Global partner for document authenticity verification.
2019
Cohesity & DRaaS
Appointed Cohesity Partner. Through Cohesity and Azure platforms, SMSSB launched Disaster Recovery as a Service (DRaaS) for clients.
2020
HPE & ATZO Cloud launch
Appointed HPE authorised business partner for enterprise servers, storage, hybrid infrastructure, edge computing and networking. Launched ATZO Cloud, ATZO Share® and SIMS — helping businesses back up, securely store, share and protect against ransomware and malware.
2023
ATZO Cloud Plus™ Launch
Launched ATZO Cloud Plus™ — extending backup, malware protection, cybersecurity monitoring and DRaaS capabilities from the data centre to user endpoints across the organisation.
2024
ATZO Cloud Plus™ Enhanced & IT Leasing
Added email protection and archiving, Endpoint Detection and Response (EDR) and Data Loss Prevention (DLP) to ATZO Cloud Plus™. Launched the ATZO SME IT Leasing programme — hardware bundled with ATZO Cloud Plus™ and ATZO Share® pre-installed.
2025
NACSA Licence & Smart Rental Asia
Received the Managed Security Operations Centre Monitoring Service Licence from the National Cyber Security Agency (NACSA). Established a Strategic Partnership with Smart Rental Asia to deliver fully-managed IT leasing solutions.
Leadership

The people accountable for the work.

Our leaders with one mandate — to deliver on what SMSSB commits to.

01
James Leong
Founder & CEO

“At System Management Services Sdn Bhd (SMSSB), our mission is to lead the way in providing end-to-end managed IT solutions that empower businesses to thrive in today’s cloud-driven world. As a Managed Services Provider, we specialise in delivering flexible and secure cloud and hybrid solutions, from SaaS to comprehensive data protection and cybersecurity. Our vision is to be Southeast Asia’s foremost MSP, trusted by clients to support their digital transformation journeys with innovative, scalable, and resilient IT environments. With SMSSB as your partner, you gain the expertise and proactive management needed to protect your data, optimise your IT resources, and enable your team to focus on what matters most — driving your business forward.”

02
Nicholas Leong
Deputy CEO

“My focus at SMSSB is to ensure that our managed IT solutions are both reliable and scalable, empowering our clients to succeed in today’s digital landscape. We are dedicated to delivering secure, end-to-end IT services that simplify complex operations, protect valuable data, and support seamless SaaS and hybrid integrations. Our team is committed to operational excellence, so our clients can focus on growth with confidence, knowing their IT infrastructure is optimised and secure. Together, we’re building resilient, adaptable solutions that drive sustainable success for our clients in a fast-evolving digital landscape.”

03
Hasnidar Norhisham
Director, Finance

“Smart IT investments drive business growth, and at SMSSB, we make sure our solutions offer clear financial value. My role is to keep our services cost-effective and predictable, giving clients the freedom to focus on their business priorities. We’re here to support your goals with efficient, scalable IT that makes financial sense.”

Ready when you are

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