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Cybersecurity & Threat Protection

Threats that slip past traditional antivirus need to be caught and stopped fast. SMSSB delivers layered detection and response — watching your devices, network and cloud, and acting the moment something looks wrong. Powered by ATZO Cloud Plus™, built for Malaysian compliance.

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Capabilities

What you get under the engagement.

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Endpoint detection & response (EDR)

We monitor your computers, laptops and servers in real time for suspicious behaviour — not just known viruses. When a threat is spotted, it can be isolated and shut down automatically before it spreads.

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Extended detection & response (XDR)

EDR watches your devices; XDR widens the view to your whole environment — network traffic, cloud services and more. This catches threats that move between systems and would otherwise slip through the gaps.

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Managed detection & response (MDR)

Detection tools generate a lot of alerts, and someone has to watch them. Our team runs your detection and response for you — 24/7 under Premium cover — sorting real threats from false alarms so nothing critical is missed.

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Threat investigation & response

When an incident happens, we find the root cause — what got in, how far it reached, and what was affected — then contain it, remove it, and give you a clear report of what happened and what we did.

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Vulnerability management

Finding weak spots before attackers do — regularly scanning your systems for security gaps, prioritising the ones that matter most, and confirming they've been fixed.

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Cybersecurity compliance

Reporting and evidence aligned to NACSA requirements — so you can show regulators and auditors that your cybersecurity controls are in place and working.

Understanding the difference

EDR vs. XDR vs. MDR.

	EDR	XDR	MDR
What it is	Technology that monitors endpoint devices for threats	Technology that extends detection across endpoints, cloud, and network	A managed service — a team that operates EDR/XDR for you
Scope	Endpoints only (PCs, laptops, servers)	Endpoints + network + cloud — broader visibility	Same as underlying EDR/XDR, but human-operated
Best for	Businesses wanting endpoint-level cybersecurity protection	Businesses wanting unified visibility across their whole environment	Businesses with or without an in-house IT team — SMSSB can manage it either way

EDR

What it is: Technology that monitors endpoint devices for threats
Scope: Endpoints only (PCs, laptops, servers)
Best for: Businesses wanting endpoint-level cybersecurity protection

XDR

What it is: Technology that extends detection across endpoints, cloud, and network
Scope: Endpoints + network + cloud — broader visibility
Best for: Businesses wanting unified visibility across their whole environment

MDR

What it is: A managed service — a team that operates EDR/XDR for you
Scope: Same as underlying EDR/XDR, but human-operated
Best for: Businesses with or without an in-house IT team — SMSSB can manage it either way

Technology partners

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AcronisATZO Cloud Plus™

Frequently asked

What customers ask before signing.

Our cybersecurity service is powered by ATZO Cloud Plus™ — an all-in-one platform that natively integrates cybersecurity, data protection, and endpoint management. It covers EDR (Endpoint Detection and Response), XDR (Extended Detection and Response), and MDR (Managed Detection and Response), delivering protection across the full NIST framework: Identify, Protect, Detect, Respond, and Recover.

ATZO Cloud Plus™ combines AI-based behavioural detection, anti-malware, and anti-ransomware to block zero-day threats. It continuously monitors endpoints, email, identity, and Microsoft 365 apps — detecting threats across all vulnerable attack surfaces. Vulnerability assessments run continuously to identify and close security gaps before they can be exploited.

When a threat is detected, ATZO Cloud Plus™ prioritises and investigates incidents automatically using AI-guided analysis. Our team can remediate by isolating endpoints and quarantining threats, investigate further via remote connections and forensic backups, and recover rapidly with single-click rollback. You are notified at each stage. For organisations that need 24/7 expert-led coverage, our MDR service provides continuous monitoring by a world-class Managed Services Team.

EDR (Endpoint Detection and Response) and XDR (Extended Detection and Response) are the underlying detection technologies that protect your devices and environment. MDR (Managed Detection and Response) is how SMSSB delivers these — our team monitors, investigates, and responds to threats on your behalf, around the clock. You get the protection without needing to build an in-house security operations capability.

Yes. ATZO Cloud Plus™ includes Managed GenAI Protection — an endpoint-based service that gives you visibility into which AI tools your staff are using, detects sensitive data being submitted to public AI services, and blocks harmful or policy-violating prompts in real time. It helps your business adopt AI productively without exposing regulated or confidential data.

Contact our hotline immediately: +6012-513 7237. ATZO Cloud Plus™ MDR provides real-time alerting and rapid response — alerts are prioritised and investigated using threat intelligence and forensic expertise, with seamless recovery built in. Premium clients receive around-the-clock coverage.

Yes — our endpoint protection agent is deployed on each managed device. Installation is handled by SMSSB during onboarding and takes minimal time per device. Once deployed, ATZO Cloud Plus™ is fully managed for you — no new tools, consoles, or extra work for your IT team.

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Backup, Disaster Recovery & Resilience

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