For the area of Performance Management, SMS offers a value-added service – System Performance Health-check – to assist the customer diagnose and identify the performance bottleneck of its systems (servers, databases & applications).

A performance review and analysis will be conducted on the computing environment of the customer’s systems. A baseline will be established to identify system parameter values under normal production load. The established baseline will then be used for monitoring and analyzing the performance of the systems.

The deliverables for this health-check exercise are:

  • A report on the systems performance and analysis.
  • A report on recommendations and suggestions to optimize system performance.